IT SupportCyber SecurityTelecomsCCTVCreative
IT support, cyber security & CCTV for South Wales.
Enterprise-grade IT, without the enterprise overheads. A senior team of engineers, security specialists and developers in Swansea, running IT, cyber security, phones, CCTV and digital for UK organisations with the same automation the global providers use. Faster fixes, one accountable team, one bill instead of five.
Trusted by teams at
- RNLI Porthcawl
- IAAPS
- Derwen Group
- WDL Concrete
- Ledwood
- ORO2U
Certified & partnered
- Microsoft 365
- 8x8 cloud telephony
- Juniper networking
- Company no. 03753279
Multinational capability. A team that knows your name.
Large providers put a call centre between you and the people who can fix things. We built PC1 the other way round: a small, senior team, with automation doing the repetitive work so our people can spend their time on yours.
Senior people, no switchboard
When you call, you reach the team that runs your systems. No first-line script and no ticket ping-pong.
Automation does the routine work
Monitoring, patching and backups run automatically around the clock, so you pay for expertise rather than manual checks.
Five specialisms, one bill
IT, cyber security, phones, CCTV and creative under one contract removes duplicate fees and the time spent managing suppliers.
Security is part of the job
We are Cyber Essentials certified ourselves and build security into how we run your systems, not as an afterthought.
Local team, national reach
Based at Swansea West Business Park, working with clients across Wales, the South West and the rest of the UK, and further afield in Dublin and Belgium.
We build software too
Our developers built and run GeoTrace. When you need something custom, it stays in-house.
Where we work
Run from Swansea. Trusted from Dublin to Belgium.
Most support happens remotely, so what matters is knowing your systems, not living next door. When a job needs hands on site, our engineers travel.
Ireland
Dublin
Magento ecommerce and all the IT for Cotter and CCM, two Dublin businesses, run from Swansea.
A one-hour flight from Cardiff
Head office
Swansea
Our office and support desk at Swansea West Business Park. Engineers cover South and West Wales in person.
England
Hayes, Berkshire & Woking
Clients around Heathrow, in Berkshire and in Surrey, supported by the same Swansea desk as our clients in Wales.
Europe
Belgium
A Belgian company that chose us because nobody closer understood what they needed.
Side by side
Where the money goes with a typical provider, and where it goes with us.
| Topic | Typical large IT provider | PC1 |
|---|---|---|
| Who picks up | A first-line call centre working from a script | The engineers who look after your systems, on 01792 580 540 |
| Suppliers | Separate contracts for IT, security, CCTV and web | One team and one account manager across all four |
| Out of hours | Sold as a separate add-on | 24/7 monitoring and a Security Operations Centre |
| Where your money goes | Regional offices, management layers and sales teams | Senior engineers and automation that does the routine checks |
| Knowledge of you | Engineers rotated across hundreds of accounts | Long relationships: WDL Concrete since 2008, Derwen Group since 2009 |
| When you need software | Referred to a third-party agency | Built in-house by the team behind GeoTrace |
One team, five specialisms. One contract, one number, one invoice.
Each specialism has its own approach, and all of it runs through the same account manager. Step inside.
Managed IT support · Swansea & UK-wide
Managed IT Support
24/7 monitoring, Microsoft 365, networks, Wi‑Fi and VoIP, run by engineers who already know your setup.
EnterCyber security · Cyber Essentials
Cyber Security
Cyber Essentials from £1,500, a 24/7 SOC, pen testing, email security and EDR.
EnterTelecoms · 8x8 partner · Microsoft Teams
Telecoms & Teams Calling
8x8 cloud phones and Microsoft Teams calling, with your numbers kept, set up and supported by the team that runs your IT.
Enter
Axis specialists · South Wales & South West
CCTV & Access Control
Axis network cameras, thermal fire detection, radar, audio, body-worn cameras and access control.
EnterCreative · Web · Software
Creative, Web & Software
Branding, Magento ecommerce, digital signage and custom software, including our own GeoTrace platform.
EnterBuilt by PC1 · Case study
We don't only support software. We build it.
GeoTrace is our own fleet and equipment tracking platform. It shows where every vehicle is and, using Bluetooth tags, which tools and kit are on board. PC1 designed it, built it and runs it, from the cloud platform to the driver app.
Track record
Over 25 years of keeping UK organisations running.
Long relationships are the best proof we have. These clients brought us one problem and stayed for the next.
CCTV · Porthcawl
A public livestream that cuts callouts
An AXIS Q1775-E camera lets people check sea conditions before they go in. Each launch costs at least £2,000; two avoided launches paid for the installation.
RNLI PorthcawlRead case study
CCTV · South Gloucestershire · since 2024
Seeing flames the eye cannot
An Axis thermal camera detects invisible methanol flames in engine testing. The loan unit became a purchase.
IAAPSRead case study
CCTV · South Wales · since 2009
Early warning for battery fires
Thermal cameras detect lithium-ion battery fires early, with two-tier alerts that PC1 monitors out of hours.
Derwen GroupRead case study
IT Support · Aberdare · since 2008
Eighteen years of IT, CCTV and web
30+ Axis cameras, fibre between buildings, VLANs and Juniper networking, seven-year off-site disaster recovery and websites.
WDL ConcreteRead case study
Cyber Security · Pembrokeshire · since 2023
Managed IT and SOC for 200+ devices
Two domain controllers, disaster recovery, SOC and EDR across 200+ workstations and servers, with Cyber Essentials achieved.
LedwoodRead case study
Creative · Mid Wales · since 2022
A Magento store that ships itself
Magento integrated with Orderwise, Elasticsearch search, a custom parts finder and more than 1,000 automated shipping rules.
ORO2URead case study
Creative · Gower, Swansea · since 2019
From wedding venue to Gower Retreats
A new name, a heart logo that frames the Gower coast, and a website that brings accommodation, spa and restaurant bookings together.
Gower RetreatsRead case study
Cyber Security · London · since 2019
From the manufacturer’s network to Cyber Essentials Plus
Their own network, Microsoft 365 and on-site IT when the manufacturer stepped back, then Cyber Essentials every year and Cyber Essentials Plus in 2026.
Two London Toyota centresRead case study
Creative · Paddock Club · since 2022
A touchscreen updated every Grand Prix
A custom React app for an F1 team’s 4K Paddock Club kiosks, built from the team’s own designs and updated before every Grand Prix.
Formula 1 teamRead case study
Creative · F1 hospitality
Lights out in eight days
A Unity start-light reaction game played with a real clutch paddle, branded for CrowdStrike’s guests and delivered eight days after the brief.
Hooke Production ManagementRead case study
Creative · Lommel, Belgium · since 2021
A trade shop wired into Business Central
A Magento B2B shop for Europe’s KYB importer, with dealer prices, a parts finder by bike, and stock and orders synced with Microsoft Business Central.
Technical TouchRead case study
Clients
What it is like to work with us.
“Axis hardware has proved to be an effective and efficient way to monitor for invisible fires…”
“…it helps people stay safer in the water, which means the lifeboats aren’t called out.”
Questions
Straight answers before you call.
What does PC1 do?
Where is PC1 based?
How long has PC1 been trading?
How quickly can you help when something breaks?
Can you really save us money?
Free for South Wales organisations
The free PC1 technology review.
One visit or video call with a senior engineer. Two working days later you get a written report covering four things most providers never check together.
No obligation · No sales script · Report in 2 working days
- IT health checkDevices, backups, Microsoft 365 and support contracts, with what each costs you today.
- Cyber Essentials readinessHow close you are to certification, and the gaps an insurer or customer will ask about.
- Phone switch-off checkEvery line, alarm and card machine still on copper before January 2027.
- A written cost comparisonYour current spend next to a fixed PC1 price. Yours to keep, whatever you decide.